No, this software is for Windows computers and Surface only.
On your PC go to: Settings > System > About > Device Specifications: System Type (it will show 32 or 64 bit).
Simply uninstall the wrong version via your Control Panel UNINSTALL A PROGRAM. When you have completely uninstalled from your PC, contact us with your unique order number, and we'll send you the correct version.
The software will only install if it is actually on your PC such as your computer's C-Drive or Downloads or Desktop or another local folder. If the software is on Google Drive, OneDrive or any external link, simply download it to your PC and try again.
This is normal and good that Windows is protecting your PC! However, our software is safe. Click More Info then Run Anyway to start installation.
You'll need a Windows PC, Excel 2016 or above, internet connection, an account with Twilio or Nexmo with enough SMS credits.
You can click the Get Status button for a delivery report. Also, Twilio and Nexmo should also show delivery reports in your account.
11 characters including spaces is the ideal length to display nicely on most phones.
NOTE: some countries (India, Indonesia) will block SMS that come from a word, or come from outside the country. India can be notoriously difficult due to the strict Do Not Disturb register. If it doesn't work with a customised SenderID, remove the SenderID from the add-in and try with your virtual number. Please note we do not offer refunds if the SenderID does not work for your country, as this is out of our hands. Check first with Twilio or Nexmo if they allow customised SenderID's before buying our add-in.
The add-in doesn't have a facility to handle replies, but your Twilio or Nexmo account should have info on how you can get replies using your virtual number that you rent from them.
Absolutely. If you have issues, just email us
Yes we can, but we do charge extra for this. Please email us for a quote. or use the form below.